Heather Lowe leads the product development and operations teams at Vault and brings over 20 years of B2B and B2C fintech research, design, and product innovation experience to the company.
She began her career working as a UX designer and product developer in London and Silicon Valley and has worked side-by-side with research and product teams at start-ups, traditional FIs, and Fortune 500 brands developing consumer digital banking and neobanking products and features, mobile apps, and progressive credit-building and micro-business products. She is passionate about the intersection of design, behavioral finance, and fintech innovation, especially as it relates to the cashless economy and un- and underbanked consumers.
Heather holds an M.B.A. from the Haas School of Business at the University of California at Berkeley and a B.S. from Syracuse University’s SI Newhouse School.